Need help creating an email account, filling in an online form or using your device? Book a session with one of our Digital Mentors. The Hi-Tech – Learn 1 to 1 tech help program is for adults who need assistance with basic technology queries. Please only book 1 session at a time. Our volunteer Digital Mentors can assist you with:
• Accessing the free online courses on the Be Connected website
• Basic device use – smartphones, iPads/tablets, laptops, computers
• Basic program use – web browsers, word processing
• Basic internet searching
• Basic email assistance
• Basic online safety
• Navigating online forms
Digital Mentors cannot assist with:
• Job applications
• Online training courses/inductions
• Formatting/editing documents or emails
• Setting up devices or running software updates
• Troubleshooting hardware and software problems
• Intermediate or advanced-level computer, device or software training e.g. Excel
• Buying and selling online
• Building websites
Please contact the library if you are unable to attend your appointment time slot to allow someone else to attend in your place.
Need help creating an email account, filling in an online form or using your device? Book a session with one of our Digital Mentors. The Hi-Tech – Learn 1 to 1 tech help program is for adults who need assistance with basic technology queries. Please only book 1 session at a time. Our volunteer Digital Mentors can assist you with:
• Accessing the free online courses on the Be Connected website
• Basic device use – smartphones, iPads/tablets, laptops, computers
• Basic program use – web browsers, word processing
• Basic internet searching
• Basic email assistance
• Basic online safety
• Navigating online forms
Digital Mentors cannot assist with:
• Job applications
• Online training courses/inductions
• Formatting/editing documents or emails
• Setting up devices or running software updates
• Troubleshooting hardware and software problems
• Intermediate or advanced-level computer, device or software training e.g. Excel
• Buying and selling online
• Building websites
Please contact the library if you are unable to attend your appointment time slot to allow someone else to attend in your place.